Emergency Services

• For emergencies requiring police, fire, or medical assistance.
• Call or Text: 911

South Sound 911: Non-Emergency Dispatch

• For non-emergency police, fire, or medical assistance.
• Phone: 253-287-4455
• South Sound 911

East Pierce Fire & Rescue

• General questions, fire prevention information, and district services.
• Phone: 253-863-1800
• East Pierce Fire & Rescue

Washington 211

• Free, confidential referrals to local services, including housing, food, financial assistance, health care, and more.
• Call: 211
• Find Community Resources

988 Suicide & Crisis Lifeline

• Free, confidential support for mental health concerns and emotional distress, available 24/7.
• Call or Text: 988
• 988 Lifeline

Pierce County Crisis Line

• Local mental health crisis assistance and support.
• Phone: 1-800-576-7764
• Pierce County Behavioral Health Resources

Veterans Crisis Line

• Confidential crisis support for veterans, service members, and their loved ones.
• Call: 988, then press 1
• Text: 838255
• Veterans Crisis Line

National Domestic Violence Hotline

• Confidential support, information, and resources for individuals experiencing domestic violence.
• Phone: 1-800-799-7233
• Text: START to 88788
• National Domestic Violence Hotline

Washington Poison Center

• Free, confidential assistance with poison exposures and poisoning concerns, available 24/7.
• Phone: 1-800-222-1222
• Washington Poison Center

Washington Recovery Help Line

• Confidential support and referrals for substance use, problem gambling, and mental health concerns.
• Phone: 1-866-789-1511
• Washington Recovery Help Line

Additional Hotlines & Support Services

• Pierce County maintains a directory of mental health, crisis, youth, and other support lines.
• Pierce County Hotline Directory

American Red Cross

• Disaster relief, emergency shelter information, recovery assistance, and support for individuals and families affected by emergencies.
• Phone: 1-800-733-2767
• American Red Cross

Pierce County Human Services

• Housing assistance, behavioral health, aging and disability services, veterans programs, and other community resources.
• Pierce County Human Services

Catholic Community Services of Western Washington

• Housing programs, meals, family services, behavioral health, and community support.
• Catholic Community Services

Washington State Department of Social and Health Services (DSHS)

• Food benefits, financial assistance, long-term care, and other support services.
• Washington DSHS

Nourish Pierce County

• Food bank services and assistance for individuals and families in Pierce County.
• Find a Food Bank

Pierce County Housing & Homeless Services

• Housing resources, homelessness prevention, and assistance programs.
• Pierce County Housing Resources

Pierce County Energy Assistance Program

• Heating and energy bill assistance for eligible households.
• Pierce County Energy Assistance

Puget Sound Energy Assistance Programs

• Information about bill assistance and payment support options.
• PSE Assistance Programs

Tacoma-Pierce County Health Department

• Public health information, community health services, disease prevention, and environmental health resources.
• Tacoma-Pierce County Health Department

Pierce County Aging & Disability Resources

• Information and support for older adults, adults with disabilities, and caregivers.
• Phone: 253-798-4600
• Aging & Disability Resources

Washington State Department of Children, Youth, and Families

• Family support, child care resources, and services for children and youth.
• Washington DCYF

Conditions can vary widely across the East Pierce area. For the most accurate, location-specific information via Social Media, please follow:

Pierce County Department of Emergency Management (DEM): Facebook

Your city or town’s official website and social media channels
Local street closures, sandbag availability, and community-specific updates.

• City of Bonney Lake: Facebook | X
• Bonney Lake PD: Facebook | X
• City of Sumner: Instagram | X | Youtube | | Website
• Sumner PD: Facebook
• City of Milton: Facebook | X
• City of Edgewood: Facebook | Instagram | X | Vimeo
• Edgewood PD: Facebook | X
• Pierce County Sheriff: Facebook | Instagram | X
• Pierce Transportation Service: Facebook | Instagram | X
• Washington Department of Transportation: Facebook | Instagram | Additional Social Media Handles

National Weather Service – Seattle

EPFR will continue sharing updates relevant to our service area, but the sources above provide the most current and detailed information for your specific location.

Puget Sound Energy (PSE)

• Report power outages, find outage updates, and access utility information.
• Phone: 1-888-225-5773
• Report an Outage
• View Outage Map
• PSE Storm Preparedness

Tacoma Public Utilities

• Electricity and water service information, outages, and customer assistance.
• Tacoma Public Utilities

Local Water & Sewer Providers

• For water or sewer service interruptions, contact your local utility provider or city public works department.
  • City of Bonney Lake
  • City of Sumner
  • City of Milton
  • City of Edgewood

Pierce County Planning & Public Works

• County-maintained roads, downed trees, road hazards, and maintenance requests in unincorporated Pierce County.
• Phone: 253-798-6000
• Pierce County Public Works

City of Bonney Lake

• City street maintenance, road conditions, and local infrastructure concerns.
• Phone: 253-862-8602
• City of Bonney Lake

City of Sumner

• City street conditions, local road issues, and emergency information.
• Emergency Operations Line: 253-299-5556
• Sumner Emergency Preparedness

City of Edgewood

• Road maintenance services are provided through Pierce County Public Works.
• Phone: 253-798-6000
• Pierce County Public Works

City of Milton

• City utilities, road maintenance, and public works information.
• Phone: 253-922-8738
• City of Milton

Town of South Prairie

• Local government and public works information.
• Phone: 360-897-8878

Washington State Department of Transportation (WSDOT)

• State highways, closures, traffic cameras, and travel conditions, including SR 410 and SR 162.
• WSDOT Travel Information

Pierce Transit

• Bus routes, schedules, detours, and weather-related service changes.
• Pierce Transit

East Pierce Fire & Rescue: Self-Serve Sandbag Sites

• During applicable seasonal operations, self-serve sandbag locations may be available for residents. Bring your own shovel.
  • South Prairie Play Park: 350 SR 162, South Prairie
  • Station 116: 10515 234th Avenue East, Buckley
• Availability and locations may change. Check current information before visiting.

Pierce County Emergency Management

• Storm information, local resources, and emergency updates.
• Pierce County Emergency Management

Puget Sound Clean Air Agency

• Air quality information, smoke conditions, and air quality burn bans affecting wood stoves and fireplaces.
• Phone: 1-800-552-3565
• Puget Sound Clean Air Agency

East Pierce Fire & Rescue

• Outdoor burning regulations, seasonal burning restrictions, and fire safety information.
• Phone: 253-863-1800
• EPFR Outdoor Burn Regulations

Pierce County Fire Marshal

• County fire code information and outdoor burning regulations.
• Phone: 253-798-7179
• Pierce County

Pierce County ALERT (PC ALERT)

• Sign up to receive emergency notifications about flooding, evacuations, severe weather, and other major hazards.
• Sign Up for PC ALERT

East Pierce Interlocal Coalition (EPIC)

• Emergency management information and preparedness resources for participating East Pierce communities.
• EPIC Emergency Management

National Weather Service: Seattle

• Official forecasts, severe weather alerts, flood warnings, and weather information for Western Washington.
• National Weather Service Seattle

Pierce County Emergency Management

• Local emergency preparedness, hazard information, and disaster recovery resources.
• Pierce County Emergency Management

American Red Cross: Disaster Recovery

• Information and resources for individuals and families affected by fires and other disasters.
• Red Cross Disaster Assistance

Pierce County Emergency Management

• Local disaster recovery resources and emergency assistance information.
• Pierce County Emergency Management

Washington Emergency Management Division

• State disaster recovery information and available assistance programs.
• Washington Disaster Recovery

Washington State Office of the Insurance Commissioner

• Information about insurance claims, property damage, and consumer assistance.
• Washington Insurance Commissioner

Washington State Department of Labor & Industries

• Contractor registration and verification information for residents planning property repairs.
• Verify a Contractor

FEMA Disaster Assistance

• Federal disaster assistance information and eligibility details for qualifying disasters.
• DisasterAssistance.gov

Washington State Department of Health

• Flood safety, cleanup, drinking water, and other public health information.
• Washington Department of Health

Allan Yorke Park & Boat Launch

• Park, boat launch, and seasonal access information.
• City of Bonney Lake Parks

East Pierce Fire & Rescue: Health & Safety

• Fire prevention, public education, safety programs, and community resources.
• EPFR Health & Safety

East Pierce Fire & Rescue: Events & Classes

• CPR and First Aid classes, community events, public education, and other district programs.
• EPFR Events & Classes