Important Contacts & Resources
A quick directory to help you find the right information when something happens.
Whether you’re dealing with a power outage, a blocked road, a weather alert, or a general safety concern, this page brings together the most commonly used contacts for the East Pierce area.
For hazard-specific guidance (flooding, winter weather, wildfire smoke, and more), visit our Emergency Preparedness pages. Flood Preparedness is now available. Additional Emergency Preparedness pages coming soon.Â
EMERGENCY & NON-EMERGENCY HELP
In-Progress Emergencies
Call: 911 or Text: 911
Public Safety Non-Emergency Line
Non-emergency police, fire or medical aid:Â 253-287-4455
POWER OUTAGES & ELECTRICAL HAZARDS
Puget Sound Energy (PSE)
Report a power outage, downed line, or electrical hazard.
Call PSE: 1-888-225-5773 or Call 911Â to report problems.
Report or check outages online:
- Online outage reporting:Â pse.com/outage
- Outage map:Â pse.com/outagemap
- PSE mobile app:Â pse.com/app
- For general outage information, see:Â pse.com/advisories
- For outage preparedness tips, see:Â pse.com/storm
DOWNED TREES, ROAD BLOCKAGES & LANDSLIDES
Unincorporated Pierce County
(Includes Prairie Ridge, Falling Water, parts of Lake Tapps, rural Buckley areas, Orting Valley edges, and other county-maintained roads.)
- Call: 253-798-6000
- Visit: https://www.piercecountywa.gov/works
- View & Submit Requests here.
After Hours
(Includes Sumner, Edgewood, Milton, South Prairie, Prairie Ridge, Falling Water, Lake Tapps, rural Buckley areas, and other county-maintained roads.)
- Call: 253-287-4455.
City of Bonney Lake
- Emergency Management Website
- Business hours: 253-862-8602
- After-hours dispatch: 253-798-4721 or toll free 1-844-821-8911
City of Sumner
- Sumner Emergency Preparedness
- Emergency Operations Line: 253-299-5556.
City of Edgewood
Road maintenance is handled by Pierce County Public Works.
- Call: 253-798-6000
- Visit: https://www.piercecountywa.gov/works
City of Milton
In case of emergency power outages or major water leaks, call 253-922-8738 (press 2) during regular business hours (Monday through Thursday, 7:30 a.m. to 4:30 p.m.). During after hours, weekends, and holidays, call SS911: 253-287-4455
Town of South Prairie
Town Hall: 360-897-8878
During after hours, weekends, and holidays, call SS911: 253-287-4455.
State Highways (SR 410, SR 162, etc.)
Washington State Department of Transportation (WSDOT)
• 360-905-2071 (Tacoma-area maintenance dispatch)
• wsdot.com/travel
SANDBAGS & STORM DEBRIS
EPFR Self-Serve Sandbag Sites (free)
Please bring your own shovel to fill bags on site.
- Station 119 – South Prairie Play Park (350 SR 162, South Prairie)
- Station 116 – Buckley (10515 234th Ave E)
Storm Debris Drop-Off (Pierce County)
Coming Soon.Â
BURN BANS & AIR QUALITY
Air Quality Burn Bans (wood stoves, fireplaces)
Puget Sound Clean Air Agency
800-552-3565
pscleanair.org
Outdoor Burn Bans (fire danger)
East Pierce Fire & Rescue
253-863-1800
eastpiercefire.org
Pierce County Fire Marshal
253-798-7179
piercecountywa.gov
WEATHER ALERTS & EMERGENCY NOTIFICATIONS
Pierce County Alerts (PC ALERT)
Countywide emergency notifications for flooding, evacuations, and major hazards.
piercecountywa.gov/Alert
Sumner Residents
Sumner uses PC ALERT for evacuation or impact notices.
Sign up with your full address for the most accurate alerts.
EPIC – East Pierce Interlocal Coalition
(Bonney Lake, Buckley, Carbonado, Orting, Puyallup, South Prairie, Sumner, Wilkeson)
Sign up links are available here.
National Weather Service – Seattle
TRAVEL & TRANSIT
Washington State Department of Transportation (WSDOT)
Real-time cameras, travel times, and road restrictions.
wsdot.com/travel
Pierce Transit
Snow routes and weather-related service updates.
piercetransit.org
HEALTH & PUBLIC SAFETY RESOURCES
Washington Poison Center
Immediate, expert guidance for exposure to hazardous substances.
Call: 1-800-222-1222
Visit: wapc.org
Tacoma–Pierce County Health Department
Health alerts, environmental safety, and community health information.
Visit: tpchd.org
211 Community Resources (Pierce County)
Help with housing, food, utilities, childcare, and support services.
Call: 211
Visit: wa211.org
LAKES & PARKS
Allan Yorke Park Boat Launch Updates
Closures, hours, and launch conditions.
bonneylakewa.gov/boatlaunch
EMERGENCY PREPAREDNESS
Pierce County Emergency Management
www.piercecountywa.gov/emergency
Washington State Emergency Management Division
mil.wa.gov/emergency-management-division
American Red Cross
redcross.org